F.A.Q.
POSITIVE TO COVID-19
- My child tested positive for COVID-19. What do I have to do?
- Where can I get my child tested?
- I am not able to find an appointment to get my child tested. Where should I go?
- My child has to be tested over the weekend in order to end the quarantine. Where should I take them to get tested?
- My child tested positive for COVID-19. How long do they have to stay in isolation?
- My child tested positive for COVID-19 but I have never received a communication from the Local Health Authority (ASL). What do I have to do?
- How do I obtain the new Green Pass after recovering from COVID-19?
- My child has done the swab at the end of the quarantine period and still tests positive. What do I have to do?
- If my child tests negative during the quarantine/isolation period, can they stop quarantining/isolating?
My child tested positive for COVID-19. What do I have to do?
Where can I get my child tested?
I am not able to find an appointment to get my child tested. Where should I go?
My child has to be tested over the weekend in order to end the quarantine. Where should I take them to get tested?
My child tested positive for COVID-19. How long do they have to stay in isolation?
My child tested positive for COVID-19 but I have never received a communication from the Local Health Authority (ASL). What do I have to do?
How do I obtain the new Green Pass after recovering from COVID-19?
My child has done the swab at the end of the quarantine period and still tests positive. What do I have to do?
If my child tests negative during the quarantine/isolation period, can they stop quarantining/isolating?
CONTACT WITH A POSITIVE CASE
- My child has had contact with a confirmed positive case outside of school. What do I have to do?
- What is considered a "high-risk" contact?
- What is considered a "low-risk" contact?
- My child had a high-risk contact with a positive case. What are the quarantine requirements?
- What happens if there is a positive case in my child's class?
My child has had contact with a confirmed positive case outside of school. What do I have to do?
What is considered a "high-risk" contact?
What is considered a "low-risk" contact?
My child had a high-risk contact with a positive case. What are the quarantine requirements?
What happens if there is a positive case in my child's class?
GREEN PASS AND TRAVEL
- How do I get the Green Pass in Italy?
- How do I get the Green Pass if I haven't received the AUTHCODE?
- How can I download my Green Pass if I don't have a Tessera Sanitaria?
- How does the Green Pass work for travelers?
- I got my vaccination abroad but now I live in Italy. How can I get the Green Pass?
- I traveled abroad and I have to come back to Italy. What are the requirements to re-enter the country?
How do I get the Green Pass in Italy?
How do I get the Green Pass if I haven't received the AUTHCODE?
How can I download my Green Pass if I don't have a Tessera Sanitaria?
How does the Green Pass work for travelers?
I got my vaccination abroad but now I live in Italy. How can I get the Green Pass?
I traveled abroad and I have to come back to Italy. What are the requirements to re-enter the country?
VACCINATION
- What does "complete vaccination course" mean?
- What do I need to get the vaccination?
- I do not have an Italian Tax Code nor the Italian Health Card. How can I get the vaccination?